Health coverage has been a fight for me my entire adult life. I’ve gone from not having any health coverage and wracking up the horrendous ER bills that gives you. To now having health coverage that doesn’t cover my specific health needs. At no point in my adult life have I had health coverage that has actually provided me with the care I needed.
Recently I have reignited my fight for infertility benefits. I work for a company that has over 500 employee’s and offers an adoption credit. So why don’t I have some sort of infertility benefits? I called the third party HR company we pay to manage our benefits, they claim that comprehensive infertility isn’t even an option for them to choose from Aetna. So I called Aetna and Aetna claims it is my company that isn’t opting for it. So I call HR again and ask what is preventing them from offering comprehensive benefits. They again say it is on Aetna.
At this point I drop it for a few weeks because I just can’t deal.
After a few weeks, my annoyance is renewed so I start the circle again. This time I start out with Aetna. They again say it is a choice my HR company is making. I tell them I’ve already traveled this path, so I need this escalated on their end. They decide to 3 way call into my HR company and confront them. After about an hour discussion, the HR company says they have to escalate it. I hear back about 2 hours later from that internal person.
I go back and forth with the internal person. He says they have the option to offer it, but they don’t as it isn’t cost effective. Aetna had since told me that they could offer it for just my personal plan, all the HR company had to do was contact them. After days of back and forth on my end, the HR company finally calls Aetna. Aetna then turned around and said the representatives were mistaken. My HR company has to offer it to everyone.
So now I am back at square one. Aetna lied to me about the ability to add comprehensive infertility benefits to just my plan. My HR company won’t offer me coverage, even if I will pay for it. They also refuses to budge on it or escalate it further within the company.
So for now, I will just be calling them weekly. I’ll remind them that denying me equal access to my needed healthcare will just cost them more in the long run. Right now it would seem they would rather undertake costly cancer treatment for me, then pay for my IVF. Seems downright ridiculous to me.